BSC Systems and their subcontractor, Global Union, completed
a highly successful, agency-wide project for the HUD OCIO which
developed a systems maturity model based upon Federal wide and
agency guidelines to assess the “as is” and target system
attributes key to modernizing 78 major applications. This task
required extensive knowledge of Federal IT guidelines and the
development and implementation of analytical tools and interview
templates for assembling technical, operational, and budgetary
data on systems characteristics.
This task included “tailoring” inventory surveys used in
previous BSC-Global Team IT survey/ assessment projects and
coordinating with designated HUD IT contacts to facilitate the
preparation, distribution, and retrieval of electronic and hard
copy questionnaires. System characteristic data was collected
into an automated system inventory which interfaced with a
system maturity model tailored to Federal and HUD specific
system parameters which then provided statistics and comparative
analytical information regarding each system’s “as of state”
score and the schedule and resource requirements required to
reach the Agency’s target score.
The maturity model was modified to measure a total of nine
maturity factors using a metric scale for each factor which, when
combined into a single matrix, indicates the maturity of each of
HUD’s 78 selected systems. An overall score is derived by
measuring each of these “as-is” levels against “to be” or target
levels mandated by HUD ‘s CIO. Additional areas of review under
this task included COTS tools available in the marketplace in
the areas of accounting, capital asset management, web portals,
database, security, SAP, management, reporting, portfolio
management, customer relationship management, and office
management. It also included reviewing a variety of enterprise
level and application specific solutions including vertical
business integration, workflow tools, and push technologies.
As part of the evaluation, the maturity model produced a variety
of analytical products, including:
- Documentation and analysis of system platforms and
programming languages
- Documentation (updated process maps) organized by
business unit clusters showing business unit and third-party
interfaces
- Preparation of a representation of each system and its
corresponding business unit to help determine where
redundant processes may be streamlined
- Depiction of which applications support common business
processes
- Documentation to support future business case
development
- Capital asset and financial planning information
including cost benefit analysis
- Recommendations for the system retirement process
- Documentation of external dependencies as input to
streamlining supply and distribution chain management
- Identification of external interfaces as a way to
consolidate or otherwise upgrade aging, third party EDI
interfaces
- Identification of all non-standard technologies that
should be slated for replacement or migration
- Identification of all outdated or non-supported
programming language software
